For Returns, Refunds and Exchange:
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Returns PolicyWe will gladly accept any unused product in its original packing within 7 days of delivery. On returns, we reserve the right to send you a replacement or give you equivalent store credit/ refund.
Please allow approximately 1–2 weeks for processing. Additional processing delays may occur. You will receive an email notification when your return has been processed (be sure to check your spam folder)
Once we received the returned products and after inspecting the condition (products should be in original packaging and un-used condition), we would either send you a replacement OR issue you a refund for the same through a store credit within 7 days.
Refund amount for all returned products will be credited only in the form of Store Credit. For each returned product, a store credit will be issued of the same amount.
Only in special cases and at the discretion of Fangled, the amount would be refunded back to the account from where the payment was received.
For orders cancelled by Fangled (Check cancellation by Fangled in our FAQ) we will refund the full amount received by Fangled to the account from which the payment has been received.
Who pays the postal/shipping charges for the returned goods?
Terms & Conditions for Return
The final decision on whether a returned item will be approved or rejected lies completely with Fangled’s Quality Assurance Team.
The returned items will only be accepted in their original packaging, which includes bags, tags, boxes, invoices, documentations, warranty cards (if any), all accessories, and all the things that were present when the item was delivered to you.
The product you’re returning must be unused, unwashed and in its original condition. If it is used, damaged, soiled or altered, the return won’t be processed and the items will be sent back to you.
PLEASE DO NOT ACCEPT THE PACKAGE IN DAMAGED OR SOILED CONDITION.
If you have not received the complete order or there are any discrepancies from what you had ordered, please contact our Customer Care within 48 hrs from the date of delivery to report the issue. No request will be entertained if concern is not raised within this stipulated period.
Shipping an item back to Fangled
If you are making an exchange for a different item, an additional shipping fee will be applied to your new order.